What is an Ombudsman? BIMA Projects/Knowing Your Rights 18 November 2011 Share More Knowing Your Rights 3:23 Domestic violence – Protection orders 18 November 2011 Knowing Your Rights 2:49 Domestic violence – where to go? 18 November 2011 Knowing Your Rights 2:42 Consumer rights – Refunds 18 November 2011 Knowing Your Rights 2:53 Consumer rights – Contracts 18 November 2011